Shipping Policy
Posh Print
Last Updated: October 26, 2026
At Posh Print, we are committed to providing high-quality custom printing products and a smooth ordering experience. This Shipping Policy explains how we process, prepare, ship, and deliver orders placed through our website, www.poshprint.co. Whether you order business cards, flyers, postcards, brochures, banners, vinyl stickers, signs, promotional products, or other custom printing materials, we aim to deliver your order as efficiently and reliably as possible.
Please review this policy before placing your order.
Table of Contents & Quick Navigation
1Order Processing and Production Time
Every printing order is different. Processing and production times depend on the product type, order quantity, artwork requirements, finishing options, and current production workload. Order processing may include payment verification, artwork review, proof approval when required, printing, finishing, quality inspection, and packaging.
Important: Production Time vs. Shipping Time
Please note that production time and shipping time are different. The time required to manufacture your printed products is separate from the time a shipping carrier needs to deliver your package.
Production begins according to the requirements of your order and any necessary artwork or proof approvals. Orders requiring custom design, artwork corrections, special finishing, large-format printing, or bulk production may require additional processing time.
Have a deadline? If your order has a specific deadline, please contact our team before placing your order so we can discuss the available production and delivery options.
2Shipping Methods and Delivery Options
To deliver your order reliably, Posh Print may use UPS, FedEx, or other available shipping carriers and delivery services operating in the destination area. The selected carrier and service may vary depending on:
- Delivery destination
- Package dimensions and weight
- Product type and quantity
- Shipping requirements
- Carrier availability
Depending on your order, available fulfillment arrangements may include:
Standard Shipping
Reliable ground transportation for everyday print orders and standard parcels.
Expedited Shipping
Faster transit times available for urgent delivery needs where carrier service permits.
Specialized Freight Services
Custom handling and dedicated freight arrangements for large-format prints & rigid signs.
Local Pickup
Convenient local collection in Woodside, Queens, NY when offered for your order.
Shipping Destinations
Posh Print offers shipping services throughout the United States and eligible destinations across North America.
Shipping availability depends on the destination, product specifications, carrier coverage, and applicable shipping restrictions. Certain remote locations or destinations may have limited delivery options or require additional shipping arrangements.
For specific destination inquiries, please contact our team before placing your order to confirm shipping availability and applicable charges.
Please note: Not every shipping option is available for every product or destination. Large banners, rigid signs, oversized prints, bulk orders, and other specialty products may require different packaging, handling, or shipping arrangements.
3Estimated Delivery Times
Posh Print works with carriers such as UPS, FedEx, and other available delivery services. Estimated transit times are generally determined by the shipping service selected and the carrier's published delivery estimates.
Shipping and handling timeframes vary depending on the destination, selected shipping service, package size, carrier operating schedules, and other logistical factors.
Your order must first complete the applicable production and preparation process before it is handed over to the shipping carrier.
Once your order has shipped, you can use the provided tracking information to view the carrier's latest shipment updates and estimated delivery date.
Estimated Dates Are Not Guaranteed
Unless explicitly confirmed otherwise in writing, estimated delivery dates are not guaranteed. Delivery may take longer during holidays, peak shopping periods, severe weather, carrier disruptions, or other unexpected circumstances.
If you need your custom printing order for a specific event, business opening, trade show, promotion, or deadline, we recommend ordering well in advance and contacting us to discuss your requirements.
4Shipping Costs and Charges
Shipping costs are not fixed and vary depending on the details of your order, including the following factors:
- Product Type and Size: Different printed products require different packaging and shipping arrangements.
- Order Quantity: Larger quantities may require heavier or multiple packages, affecting shipping costs.
- Package Weight and Dimensions: Actual or dimensional package weight may influence carrier pricing.
- Delivery Destination: Shipping rates vary depending on the destination, distance, and delivery location.
- Shipping Service: The selected carrier and delivery speed, such as standard or expedited shipping, can affect the final cost.
Because these factors vary from order to order, shipping charges are not fixed. The applicable shipping cost will be calculated based on the order details and available carrier rates, including rates provided by UPS, FedEx, or other available shipping providers.
The final shipping charge will be displayed during checkout or communicated by our team before the order is finalized, where applicable.
Special Handling & Quotes
Additional charges may apply to special handling, oversized shipments, or delivery arrangements that require a separate freight quote.
Customer Review at Checkout
Customers are responsible for reviewing the shipping charges associated with their order before completing their purchase. Any applicable taxes or additional charges will be handled according to the information provided during checkout or the terms communicated for the order.
5Order Tracking
When tracking information is available, it may be provided through an order notification, shipping confirmation, or other communication from Posh Print or the shipping carrier.
Carrier Tracking Updates
Tracking updates may take some time to appear after a shipping label is created or a package is handed over to the carrier. Customers can use the available tracking information to monitor shipment progress and estimated delivery.
If you have not received tracking information when you reasonably expect it, or if your tracking status has not updated for an extended period, please contact our customer service team with your order number.
6Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order. Please carefully review your shipping address, including:
- Recipient's full name & company
- Street address & physical delivery point
- Apartment, suite, unit, or floor number
- City, State, and exact ZIP code
- Direct contact telephone number and email
Delivery Issues & Delays: Incorrect or incomplete addresses may cause delivery delays, additional shipping charges, or failed delivery attempts.
If you need to change your shipping address after placing an order, contact us as soon as possible. Address changes may not be possible once an order has entered production, been packed, or been transferred to the shipping carrier. Posh Print cannot guarantee that an address change will be accepted after shipment has begun.
7Delayed Shipments
Although we work to fulfill orders efficiently, delays may occasionally occur during production, packaging, transportation, or final delivery. Potential causes include:
- Unexpected production or equipment delays
- Artwork or proof approval delays
- High order volumes during busy holiday seasons
- Severe weather conditions or natural disasters
- Shipping carrier delays or service interruptions
- Incorrect or incomplete shipping information provided
- Other circumstances outside our reasonable control
If a delay affects your order, please contact us so we can review the available information and assist you.
8Lost, Missing, or Undelivered Packages
If your order has not arrived within the expected delivery timeframe, please contact us with your order number and tracking information, if available. Our team will review the shipment details and help determine the appropriate next steps.
Package Marked as “Delivered” but Missing?
If a carrier marks a package as delivered but you cannot locate it, we recommend:
- Checking the delivery location, porch, side doors, back entrances, and garages.
- Checking with building staff, mailrooms, reception areas, neighbors, or household members.
- Contacting the shipping carrier directly to request specific GPS delivery coordinates or driver notes.
Please notify Posh Print promptly if you believe your package has been lost or delivered to the wrong address. Each case will be reviewed based on the available tracking information, shipping records, and applicable order terms.
9Damaged Shipments
We take care to package printed products appropriately for shipment. However, damage may occasionally occur during transportation.
Required 48-Hour Notification Window
If your order arrives damaged, please contact us within 48 hours of delivery, consistent with our Return & Refund Policy.
To help us review your claim quickly, please provide:
- Your Order Number
- A detailed description of the damage
- Clear photographs of the shipping box or outer packaging
- Photographs showing the damaged printed products
- Shipping or tracking information, if available
Please retain all original packaging until we have reviewed your claim, as it may be needed to assess the damage with the carrier. After reviewing the information, we will advise you of the available resolution in accordance with our Return & Refund Policy.
10Incorrect or Incomplete Orders
If you receive an incorrect product, the wrong quantity, or an order that appears to be missing items, please contact us promptly.
Include your order number, a description of the discrepancy, and photographs or other supporting information when applicable.
Our team will review the order details and determine the appropriate next steps under our applicable policies. Please report missing or incorrect items as soon as possible so we can investigate efficiently.
11International Shipping
International shipping availability, where offered, depends on the destination, product type, shipping service, and applicable restrictions.
Customs, Duties & Import Taxes
Customers placing international orders may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country, unless otherwise expressly stated at checkout or agreed to in writing.
International shipments may also be subject to customs inspections or other delays outside our control.
Please contact Posh Print before placing an international order to confirm whether shipping is available for your destination and to discuss any special requirements.
12Local Pickup and Delivery Arrangements
Customers who wish to arrange local pickup or discuss delivery options in the Woodside, Queens, New York area may contact our team.
Facility Pickup & Same-Day Inquiries
Local pickup, same-day fulfillment, rush production, and special delivery arrangements are subject to product availability, production capacity, scheduling, and confirmation by Posh Print.
Please do not assume an order is ready for pickup until you receive confirmation from our team.
13Shipping Policy and Returns
Shipping and delivery matters are handled in conjunction with our Return & Refund Policy and any applicable terms communicated for your order.
Custom-printed products are made according to the artwork, specifications, and approvals provided by the customer. Shipping delays, carrier issues, damaged packages, and incorrect shipments are reviewed according to the circumstances and applicable policies.
For information about return eligibility, replacements, refunds, and cancellation requests, please visit our Return & Refund Policy →
14Contact Posh Print About Shipping
If you have questions about shipping, delivery estimates, order tracking, damaged packages, or a pending printing order, our team is here to help.
34-30 56th Street
Woodside, NY 11377, USA
* Please include your order number in all shipping-related inquiries so we can assist you more efficiently.
15Updates to This Shipping Policy
Posh Print reserves the right to update this Shipping Policy to reflect changes in our business operations, shipping arrangements, or applicable requirements. Any revisions will be published on this page with an updated revision date. We encourage customers to review this policy periodically for the latest information.
Thank you for choosing Posh Print for your custom printing needs.
We appreciate your business and look forward to serving you!